Why to Tell Us Your Complaints

Why to Tell Us Your Complaints

Little known fact: GoRenter cannot read minds.

We know bad things happen to our houses sometimes. They’re houses, after all. We try to match you to the best ones we can find, but the truth is, everything gives out at some point or other.

Maybe it’ll be because of a leaky pipe, or maybe the washing machine won’t pump water, or maybe the drier simply doesn’t dry the clothes like you think it should – we’ve seen it all.

And it stinks that it happens to you, but that’s one of the perils of living in a house. You should be grateful, though, because we’re here to help you.

Here’s the thing about it, though: we can’t help you unless you ask us. It’s not that we’re jerks waiting for you to blow your safety deposit or something, really. Nothing could be further from the truth.

It’s just that we don’t know when things are happening. We don’t keep surveillance on our tenants, and we don’t keep that close a watch. We don’t even really want to.

We want to help you. We work with contractors here in the Phoenix Valley specifically for this reason, to get them business and to make sure that we have people on call to look after you.

So, if you have a problem – maybe a filter in your vents that isn’t working quite right, or maybe the dishwasher is leaking or something – then don’t worry so much about it. Instead, give it to us to fix. We’re ready and happy to help.

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